Most Frequently Asked Questions
Hygienica specializes in cleaning and disinfecting products in Egypt. We provide internal supervision/ housekeeping, laundry, kitchen, and sanitizing/disinfecting products.
- Hygienica has been working successfully in the Egyptian market for many years
- Hygienica’s professional formulas are developed by licensed chemists
- Hygienica customises special formulas upon your request
- Hygienica constantly provide attractive offers and bundles
- Hygienica formulates very specific formulas to solve precise cleaning issues
Hygienica has been assessed and found to conform to the requirements of:
- ISO 9001:2015 for the scope of Manufacturing and Distribution of detergent and sterilization materials for the year 2020
- ISO 14001:2015 for the scope of Manufacturing and Distribution of detergent and sterilization material for the year 2020
- ISO 45001: 2018 for the scope of Manufacturing and Distribution of detergent and sterilization material for the year 2020
You can be confident that the cleaning products you buy from Hygienica are thoroughly assessed to ensure they are safe to use. However, instructions and usage should be read carefully to ensure 100% safety.
Any chemical, even water or oxygen, can be toxic if too much is ingested or absorbed into the body. The toxicity of a specific substance depends on a variety of factors, including how much of the substance a person is exposed to, how they are exposed, and for how long.
While cleaning products are safe and effective, they must be handled appropriately to protect the health of consumers and their families. Users should follow all safe handling instructions on a product’s label before using a particular cleaning product.
All our products of every batch are tested 100% to ensure the highest standards of quality. We test our products on a range of parameters such as pH, viscosity, colour, density, specific gravity, flow rate, clarity, etc
Yes, we do. Hygienica delivers all over Egypt right at your doorsteps.
You can pay in cash upon delivery or through visa.
1- Create an account on Hygienica’s website
2- Start adding products to your cart
3- Choose your payment method and your delivery address
4- Check out, and wait for a confirmation e-mail
Deliveries are expected 2-3 from placing the order, throughout weekdays Sunday-Thursday. On the delivery day, you will receive a message to inform you with the exact time of your delivery. You can also track your order through our website.
- You have 14 days from the date you received any item to submit a return request.
- You can easily return any item that you have purchased, and we will cover the shipping cost.
- If the item is defective, does not work properly, or does not even match the description of the site, you have the right to return it within 30 days from the date it was received, and the price of the item will be refunded to you in addition to the shipping cost that you paid upon purchase.
- In the event that the item is found to be counterfeit, you will be refunded the price of the item in addition to the shipping cost.
Of course. Hygieinica has special offers and bundles all year long. Follow our social media platforms and check our website every now and then to stay updated with all the new offers.
In case of any inconvenience, feel free to contact us on our e-mail, info@hygienicaegypt.net, and our customer service team will be more than pleased to help you.
All our products have the standard shelf life mentioned on the back of the bottle. Exposure to direct sunlight or excessive heat might reduce the effective shelf life so ensure proper storage of the products.